Not only is the Hot Toddy mix absolutely delicious, but Laura Faye absolutely came through for me in a pinch. Before I knew about Shady Lady, I purchased similar mixers for client projects through other vendors. Well... Covid! And this holiday, the other vendor let me know--a week after placing my order--that they couldn't get the product to me. A desperate web search yielded Shady Lady. I emailed, and got a response within an hour, that Shady Lady could help, and get me their product in time. They did... AND Laura followed up to make sure all was well. Shady Lady is my new go-to... thank you so much!